Declaration on accessibility
Alpenhof Pitztal
We endeavour to make our website accessible in accordance with the Accessibility Act as amended to implement the European Accessibility Directive (EU) RL 2019/882 on the accessibility requirements of products and services.
This declaration on accessibility applies to www.alpenhof-pitztal.com
Status of compliance with the requirements
This website is partially compliant with conformance level AA of the ‘Web Content Accessibility Guidelines - WCAG 2.2’ or with the applicable European Standard EN 301 549 due to the following incompatibilities and/or exceptions.
Non-accessible content
The content listed below is not accessible for the following reasons:
a) Incompatibility with accessibility regulations
1.1.1 - This success criterion is currently not fully met, as the website contains a large number of images that still lack alternative descriptions. We are constantly working on adding these captions.
1.3.1 - Some visually highlighted text areas are not programmatically labelled as headings. The heading structure is being optimised step by step.
1.3.3 - Individual links or buttons are only differentiated by colour, which means that the success criterion is not met.
1.3.5 - Some form fields - especially in the contact form - do not contain ‘autocomplete’ attributes and therefore do not fulfil the criterion.
1.4.1 - Links, for example in continuous text or the navigation, are sometimes only highlighted in colour. This does not fulfil the success criterion.
2.1.1 - The main navigation blocks the focus when using the keyboard. Other elements such as buttons or accordions cannot always be operated using the keyboard.
2.2.2 - Some videos do not have controls for pausing or ending.
2.4.1 - Skip links to skip recurring content are not available.2.4.3 - The order of the keyboard navigation is sometimes illogical or gets lost when closing elements.
2.4.4 - Some links and buttons are not sufficiently described and therefore not clearly identifiable for screen readers.
2.4.6 - Headings and form elements are not always named clearly or descriptively.
2.4.11 - The focus disappears when menus or controls such as accordions are not open.
2.5.3 - Partially missing visible labelling of control elements, which is reflected in the accessible name.
2.5.8 - Some buttons or clickable elements are smaller than the recommended minimum size of 24 x 24 pixels.
3.3.1 - Incorrect inputs are not clearly recognised or described as such.
3.3.2 - Form elements are not consistently labelled or explained.
3.3.3 - No specific instructions are given for correcting errors.
3.3.4 - Important data entries cannot be checked or cancelled before sending.
3.3.7 - Users sometimes have to enter the same information multiple times.
3.3.8 - Forms contain CAPTCHA queries that are not accessible.
4.1.2 - Not all buttons or interactive elements communicate their status (e.g. expanded or selected) correctly in the programme.
4.1.3 - Changes such as progress indicators or errors are not automatically communicated to assistive technologies.
b) Disproportionate burden
1.2.1 - Embedded videos are hosted and published on the YouTube platform. No transcripts or content descriptions are currently available for some of these videos (hotel film and virtual tour).
1.2.2 - Some embedded YouTube videos and the virtual tour do not have subtitles, which means that important content is not accessible to deaf users. The success criterion is therefore not met.
1.2.3 - Audio descriptions cannot currently be offered for certain embedded YouTube videos and the virtual tour.
1.2.4 - Live videos are embedded via third-party providers. Subtitles are not available in all cases. In addition, live videos are excluded in accordance with Directive (EU) 2016/2102.
1.2.5 - Audio descriptions are not available for some embedded videos (hotel film and virtual tour). Due to the disproportionate effort involved, there are currently no plans to rectify this.
We are of the opinion that rectification would represent a disproportionate burden in terms of accessibility regulations
c) The content does not fall within the scope of the applicable legal provisions
Older documents and content that are not accessible are available on the website. As these were published before 28 June 2025, they are exempt from the Accessibility Act and no comprehensive change is currently planned for them.
The website contains documents and content from third-party providers that are neither developed, financed nor controlled by us. No statement can be made regarding the compatibility of this third-party content with the accessibility provisions and it is therefore also exempt from the requirements of the Accessibility Act.
Preparation of the declaration on accessibility
This declaration was created on 15/04/2025
The assessment of the website's compliance with the Accessibility Act was carried out in the form of a self-test in accordance with the level AA guidelines of WCAG 2.2.
Our website is constantly being optimised. Usability and accessibility are very important to us. If you encounter any barriers on our website that hinder or restrict your use, please let us know at the following e-mail address: info@alpenhof-pitztal.com
In this case, please briefly describe the problem and quote the URL of the website or document concerned. We will check your enquiry and contact you as soon as possible.